Have you heard of VoIP and are curious as to why you should switch over? VoIP offers countless benefits, especially for small businesses. Increased Productivity Traditional wired phones can’t measure up to IP networks when it comes to agility. This added efficiency offers more productivity in many ways: Integrated/Unified Communication VoIP technology integrates with several business applications including Customer...
What are the attractive features available with a cloud-based office phone system? Here are the most popular VoIP features that businesses will enjoy using. These business phone features will matter depending on your needs. 1) Auto attendant Project a professional image with a phone menu that greets incoming calls. If you've called a company and had...
Voice over Internet Protocol (VoIP) is a proven technology that lets anyone place phone calls over an internet connection. With the rise of broadband, VoIP has become the definitive choice for phone service for consumers and businesses alike. Why do people enjoy using VoIP phone service over traditional phone lines? It offers many more capabilities...
Technology has come a long way since the introduction of Internet Explorer and will continue to make massive strides in the future. One thing any Magic 8 Ball will guarantee is that new technology will continue to be a major part of our lives. Businesses must rely on Information Technology (IT) in order to stay competitive and current. But...
Cloud computing is a term that has made its way into everyday business IT discussions. An appropriate cloud computing strategy that fits your day-to-day operations, as well as long-term usability, can be an essential component of business success. Cloud computing gives unprecedented access and options to businesses of all sizes. Before you make the move,...
As we continue to navigate the effects of COVID-19, newly remote offices are being presented with new challenges for their IT infrastructure and cybersecurity. But, with the crisis bringing chaos to the economy, superfluous IT investments aren’t an option for many small businesses. This means that business owners are often walking a fine line between...
Tri-Copy's managed services are a proven, strategic method businesses use to further operations and lower expenses. Because managed services allow businesses to outsource IT – especially those day-to-day technical management responsibilities and functions – businesses of all shapes and sizes are wondering what managed services can do for them. Reduce Downtime When problems pop up, the time...
Business growth can create tension, stress and challenges to future success and productivity. One of the biggest challenges your business faces as it grows is increasing complexity in its IT network infrastructure. As your business grows, you add more users and devices to your network, and force the network to accommodate greater mobility. However, with...
A SIP trunk is a direct connection between your organization and an Internet telephony service provider (ITSP). Having one of these connections allows for the client to extend their VoIP telephony system directly to the ITSP without the need of a firewall. This connection configuration is easier to set up and more secure than traditional...
Cloud computing is a combination of hosted applications, data storage, and remote server access through the internet. The cloud is where all applications and data are stored. Many individuals and businesses use the cloud in some format, often without knowing. Social networks and email applications are two of the most common uses. We often get...