Ways VoIP Systems Improve Outbound Calls

The business world continues to get more competitive as globalization and rising digital innovation continues to grow. Companies and brands are always on the lookout to ramp up business development strategies. One common practice across the board has been reaching out to qualified prospects through outbound outreach campaigns. 62% of marketers said that their outbound...

Things Your IT Department Isn’t Sharing With You

If your IT department is understaffed, you’re not alone. Staffing shortages are everywhere. Slower responsiveness, poor customer service, and workplace frustrations are universal. Delays in end-user support are one of the more visible results of an understaffed IT department. It can cause stress throughout the rest of your organization, but it’s one of the more...

What is Hosted VoIP?

If you’ve been researching ways to upgrade your business phone system and take advantage of cost savings, you probably have come across the term Hosted VoIP. VoIP stands for Voice over Internet Protocol, which is a technology that facilities voice calling over the internet. To access this technology for your organization, you can either set...

Tech in Education

If you think staying ahead of the technology curve is hard on CEOs, you should see how tough it is for educators. The educational environment is changing fast. The disruption process going on in the corporate world has spilled over into education – and educators have their hands full coping. “The widespread use of mobile...

Top Reasons to Outsource Your IT Services

Outsourced IT is trending. Small to midsize businesses have quickly adopted managed IT as the complexity of today’s software and equipment has gone beyond what their staff can manage and troubleshoot on their own. More recently, enterprise-scale businesses have also been using co-managed IT to complement their team when they identify a knowledge gap or...

What is Enterprise Content Management?

Enterprise Content Management (ECM) refers to a system of curating, storing, protecting, and delivering content to your employees, business partners, and customers. In essence, ECM includes most of the duties and responsibilities of a library, but for your business.  As businesses now produce many different forms of content, ECM software solutions have also evolved to...

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