Outsourced IT is trending. Small to midsize businesses have quickly adopted managed IT as the complexity of today’s software and equipment has gone beyond what their staff can manage and troubleshoot on their own. More recently, enterprise-scale businesses have also been using co-managed IT to complement their team when they identify a knowledge gap or...
Enterprise Content Management (ECM) refers to a system of curating, storing, protecting, and delivering content to your employees, business partners, and customers. In essence, ECM includes most of the duties and responsibilities of a library, but for your business. As businesses now produce many different forms of content, ECM software solutions have also evolved to...
The right phone system can save you money and drive productivity; the wrong one can cause a lot of frustration. Five questions you should ask before you decide 1. How do you want to pay for your phone system? 2. Where do you want to install it? 3. Who do you want to manage it...
Failing to optimize your IT infrastructure can put your business at risk and cause IT costs to spiral. But for many organizations, ever-changing demands combined with a lack of time, resources, and experience with new technologies make managing IT infrastructure a challenge. The immediate benefits of outsourcing your IT infrastructure management are clear: giving business...
Because of the pandemic, many businesses have moved to a Work from Home and remote access basis. The way they do business, the way they interact with customers and customers interact with them has radically changed. New internal and external corporate communications have placed intense pressure on IT as they implement VoIP or Cloud Phone...
Managed IT is an investment and as with all investments it's normal to consider the return it can bring. When it comes to Managed IT, there are several benefits that directly translate into cost savings. Managed IT helps organizations ensure the right people and the right resources are allocated in the best possible ways, which...
Have you heard of VoIP and are curious as to why you should switch over? VoIP offers countless benefits, especially for small businesses. Increased Productivity Traditional wired phones can’t measure up to IP networks when it comes to agility. This added efficiency offers more productivity in many ways: Integrated/Unified Communication VoIP technology integrates with several business applications including Customer...
What are the attractive features available with a cloud-based office phone system? Here are the most popular VoIP features that businesses will enjoy using. These business phone features will matter depending on your needs. 1) Auto attendant Project a professional image with a phone menu that greets incoming calls. If you've called a company and had...
Voice over Internet Protocol (VoIP) is a proven technology that lets anyone place phone calls over an internet connection. With the rise of broadband, VoIP has become the definitive choice for phone service for consumers and businesses alike. Why do people enjoy using VoIP phone service over traditional phone lines? It offers many more capabilities...
Technology has come a long way since the introduction of Internet Explorer and will continue to make massive strides in the future. One thing any Magic 8 Ball will guarantee is that new technology will continue to be a major part of our lives. Businesses must rely on Information Technology (IT) in order to stay competitive and current. But...