Things Your IT Department Isn’t Sharing With You
If your IT department is understaffed, you’re not alone. Staffing shortages are everywhere. Slower responsiveness, poor customer service, and workplace frustrations are universal. Delays in end-user support are one of the more visible results of an understaffed IT department. It can cause stress throughout the rest of your organization, but it’s one of the more...
What is Hosted VoIP?
If you’ve been researching ways to upgrade your business phone system and take advantage of cost savings, you probably have come across the term Hosted VoIP. VoIP stands for Voice over Internet Protocol, which is a technology that facilities voice calling over the internet. To access this technology for your organization, you can either set...
Healthcare Industry and Copier MFPs
Five ways Tri-copy’s Konica Minolta printers are ideal for the healthcare industry for HIPAA compliance: 1. User Authentication / Account Job Tracking: Konica Minolta devices (as standard factory equipment) offer the feature of User Authentication and Account Job Tracking by user (accountability). This is standard in most current models. 2. Password Protection: When programmed, the device...
Tech in Education
If you think staying ahead of the technology curve is hard on CEOs, you should see how tough it is for educators. The educational environment is changing fast. The disruption process going on in the corporate world has spilled over into education – and educators have their hands full coping. “The widespread use of mobile...
Top Reasons to Outsource Your IT Services
Outsourced IT is trending. Small to midsize businesses have quickly adopted managed IT as the complexity of today’s software and equipment has gone beyond what their staff can manage and troubleshoot on their own. More recently, enterprise-scale businesses have also been using co-managed IT to complement their team when they identify a knowledge gap or...
What Maintenance Do You Need for Your Office Copiers?
Printers and copiers have earned a certain reputation for being high maintenance. But just like most other sophisticated devices, a little bit of prevention and care goes a long way towards heading off major issues. Unfortunately, while most of your software, systems, and computers probably receive that care, the office copier often is neglected until...
What is Enterprise Content Management?
Enterprise Content Management (ECM) refers to a system of curating, storing, protecting, and delivering content to your employees, business partners, and customers. In essence, ECM includes most of the duties and responsibilities of a library, but for your business. As businesses now produce many different forms of content, ECM software solutions have also evolved to...
Which Phone System is Best for Your Business?
The right phone system can save you money and drive productivity; the wrong one can cause a lot of frustration. Five questions you should ask before you decide 1. How do you want to pay for your phone system? 2. Where do you want to install it? 3. Who do you want to manage it...
How Outdated Print Devices Cost You Money
Printers can be a large financial investment, and with the number of changes businesses have had to accommodate in recent years, the process of researching and purchasing a new printer is often moved down the list of priorities as more urgent matters present themselves. However, old printers are like old home appliances in some ways....
6 Key Benefits of Outsourcing Your IT Infrastructure Management
Failing to optimize your IT infrastructure can put your business at risk and cause IT costs to spiral. But for many organizations, ever-changing demands combined with a lack of time, resources, and experience with new technologies make managing IT infrastructure a challenge. The immediate benefits of outsourcing your IT infrastructure management are clear: giving business...